Return & Refund Policy - SVIKA Jewels

We strive to offer you the best shopping experience. If you are not completely satisfied, we’re here to help.

1. Return Eligibility

• Return request must be raised within 7 days of delivery
• Items must be unused and in original packaging
• Returns accepted for defective, damaged, or wrongly delivered items only

2. Return Process

• Contact us at support@svika.in with order number and photos
• Upon approval, return shipping details will be provided

3. Refund Policy

• Refunds processed within 7–10 working days via original payment method (Razorpay)
• Shipping charges may be deducted unless the return is due to our error

4. Non-returnable Items

• Customized products
• Gift cards
• Items marked as final sale